Fitzroy - Tutto Illustrato / Illustration & Design Shop

Terms & Conditions

Terms & Conditions

The company Fitzroy di De Falco Chiara, (hereafter ‘the seller’) has its registered office in Salerno, Via Romualdo II Guarna, 2 and was registered with the CCIAA in Salerno under the ordinary section REA 458956 on 05/06/2017 with the following registration number tax code and VAT code: IT 05535920655.

The service

By using e-commerce the Seller allows the Customer to browse a virtual shop online and buy items. The customer can browse the electronic catalogue, see what the Seller has to offer and make a purchase from the seller in accordance with the current conditions of sale.

Prices and guarantees

Unless otherwise stated, all prices indicated are expressed in Euros and include VAT. The price considered valid is, always and only, the one shown by the purchase procedure at the time of placing the order. The Seller is not responsible for taxes due in other countries.

Guarantees made by the Customer

The customer guarantees, assumes all responsibility (and agrees not to hold the Seller responsible for any prejudicial outcome) that the personal data supplied is correct and allows the Customer to be correctly identified. He/She also undertakes to inform the Seller immediately in writing (letter or email) of any change or variation in the data supplied.

We must remind our customers that a valid email address must be given so that the Supplier can send confirmation of the order and any other communication.

Website security

To help ensure that your shopping experience is safe, simple and secure we use Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.

Nature of the seller-customer relationship and cases where consumer protection norms do not apply

In accordance with current Italian and EU law the relationship between Seller and Customer is governed by consumer protection norms when the customer makes a purchase for personal use not connected to his/her business or work. However for any relationship between Seller and Customer where purchases are made directly connected to the customer’s business the consumer protection norms do not apply, in particular D.Lgs N.185 1999 (distance contracts) and D.Lgs 50 1992 (right to revoke) articles 1469 bis e segg. c.c.


The Customer may pay using PayPal payment system, using a PayPal account or supported credit cards.
Each order is identified by a unique code (order number) which contains the date of the order, details of the goods ordered, shipping costs, the individual prices in Euros VAT included and the total cost in Euros with VAT included as well.